POLICY
No Return & No Refund Policy
Thank you for shopping with us! We take pride in providing high-quality products and customer satisfaction. Please note that all sales are final. We do not accept returns, exchanges, or offer refunds for any products unless an error was made on MDG's end. In which case, MDG will take full responsibility.
We encourage you to carefully review your order before completing your purchase to ensure you are satisfied with the items selected. Once your order is placed, it cannot be changed or canceled.
By completing your purchase, you acknowledge and agree to this no-return & no-refund policy.
Thank you for your understanding.
Damages and Issues
Please inspect your order upon reception. If the item is defective, damaged or if you receive the wrong item, we can evaluate the issue and make it right. Please contact us immediately at millydollagirls@gmail.com providing photo/video evidence. All items are carefully inspected and photographed before shipping.
Shipping Policy
Thank you for your order! We strive to process and ship all orders as quickly as possible. Please review the following shipping details:
Processing Time:
All orders are processed within 1-3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays.
Shipping Methods:
We offer the following shipping methods:
- Standard Shipping (delivery in 5-7 business days)
- Expedited Shipping (delivery in 2-3 business days)
Shipping Rates:
Shipping costs are calculated based on the weight and size of your order, as well as your shipping address. The exact shipping cost will be displayed at checkout.
Order Tracking:
Once your order has been shipped, you will be notified by email. Please note that shipping times may vary based on the carrier and location..
Delivery Issues:
We are not responsible for any delays, damages, or lost packages caused by the carrier.
International Shipping:
Currently, we only ship within Singapore. We do not offer international shipping at this time.
Address Accuracy:
Please ensure that your shipping address is correct and complete when placing your order. Email us at millydollagirls@gmail.com immediately if you would like to modify your address. We are not responsible for any delays or lost packages due to incorrect or incomplete addresses.
Thank you for choosing to shop with us!